Privacy Policy

Introduction

At Brows By Thuy Lincoln, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and date of birth when you book an appointment or contact us.
• Health Information: Medical history, allergies, medications, and other health-related information necessary for providing permanent makeup services safely.
• Appointment Information: Service preferences, appointment dates and times, and service history.
• Payment Information: Billing information and payment method details (processed securely through third-party payment processors).
• Photos: Before, during, and after photos of your permanent makeup services (only with your explicit consent).
• Website Usage: IP address, browser type, device information, and pages visited when you use our website.

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our permanent makeup services
• To schedule and confirm appointments
• To assess your eligibility and ensure safety for our services
• To process payments and send invoices
• To communicate with you about your appointments, services, and aftercare instructions
• To send appointment reminders and follow-up care information
• To improve our services and customer experience
• To comply with legal obligations and maintain records as required by law
• To share photos and testimonials on our website and social media (only with your written consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, appointment scheduling software, email services) under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
• With Your Consent: With your explicit permission for specific purposes, such as sharing your photos for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Medical records and consent forms are retained in accordance with state regulations.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent for photo usage at any time
• Opt-out of marketing communications
• Request information about how your data is processed

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites (such as our Facebook page). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Consent

By using our services and website, you consent to the collection and use of your information as described in this Privacy Policy.